FAQ

Do you take insurance?

We do not take any form of insurance. We base our fee’s on a sliding scale. Although some clients are welcome to submit their receipts to their insurance company for out of network benefits. We do not guarantee any such reimbursement.

What is a sliding scale fee?

Sliding scale fees are variable prices based on a client’s annual household income and number of dependents. For more information, please email us at CFTclinic@osu.edu or give us a call at (614)292-3671.

What type of payment do you accept?

We do not accept credit card as a form of payment, we only accept cash or check. All checks are to be made out to The Ohio State University.

How do I make a payment if I am seeing my therapist remotely?

All payments should be mailed to our clinic address. Please include a note with your payment that states your therapist’s initials and the date(s) of the session(s) for which you are paying.

How do I make an initial appointment?

To make an intake appointment please call our office at (614)292-3671 or email us at CFTclinic@osu.edu. When we are able to, we will connect on the phone and take about 10 minutes to get general information. Then we will schedule your first appointment.